Today most of the employment opportunity is given by BPO and call Centre organization. The process has been outsourced to various and other companies so that they can have the third party trained and can clarify the queries of the people. it has voice and non voice. Voice is a direct support to the customers. Non voice is the support through email. It involves technical as well as customer support. They totally depend upon the communication of the job seeker. It has been adopted by most of the IT companies. It has been implemented by most of the countries world wide. It is a vast area of employment.